If you would like more information about any of the products or services we offer please contact our sales team

Tel: 01908 308777

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This policy describes Christy Carpets information gathering and dissemination practices for the sites (the “Site”). Christy Carpets is committed to protecting your privacy online. Christy Carpets will not release any personally identifiable information such as your name, address, e-mail address, phone number or project information except as described in this policy. If users have questions or concerns regarding this policy, they should first contact Christy Carpets on +44 (0) 1908 308777 or via an email to

What Information We Collect and Why

Our Site uses various forms for customers and other visitors to request information and to order products and samples. As described below, we collect personal and project-related information from customers and other visitors primarily so that we may process their orders and requests, but also so that we may enhance our services to our Web site visitors, make each visit as pleasant and helpful as possible, and track trends and statistics. During the checkout process on our Web site, we ask for certain personal information (such as name, address, e-mail, telephone number and project information) which is necessary to process sample requests.

The Site may further collect non-personally identifiable information, such as type of browser, operating system, domain name, or IP address. Web servers automatically identify your computer by its IP address. When you visit pages on our Web site, our servers may log your IP address. We do not link IP addresses to any personally identifiable information. Your IP Address is used to gather broad demographic information only. A User Transaction ID is created each time you enter Christy Carpets web site. This ID is used to keep track of your sample requests.

Registration (Optional)

To most effectively use this Web site, a customer can complete our registration process. During registration, we may ask a customer to select unique identifiers (such as username) and provide contact information (such as name, email address, daytime phone numbers and postal address).


You may have heard of the term “cookies”. Cookies are routinely used by most, if not all, ecommerce merchants, including Christy Carpets. Cookies are small blocks of text which are sent to your browser from a Web site. We use ‘persistent’ and ‘non-persistent’ cookies on our Site to provide you with the best presentation of the information currently available. ‘Persistent’ cookies store text, which is available to us when you return to our Site. ‘Non-persistent’ cookies are temporary information, which is eliminated once you close your Internet browser and/or shut down your computer. Only our site has access to the information in our cookies. This information about the user enables us to track and personalise the Site to enhance your experience. For instance, by setting a cookie on our site, we can provide you with storage of items in your shopping cart between visits.

These cookies can in no way be used by us or anyone else to get data from your hard drive, obtain your email address or access sensitive information about you as an individual. Cookies must meet strict specifications to ensure that they are not used to compromise security.

If a user rejects the cookie, the user may still use our Site although we will be unable to provide the user with the personalized shopping experience we can offer using the cookie data. If you have any questions about our use of cookies, please contact us on +44 (0) 1908 308777.


Christy Carpets has security measures in place to provide protection against the loss, misuse and alteration of the information under our control. Strong precautions are taken to protect the information of the users of our sites.

Your information is encrypted and is protected utilising the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also protect user- information offline. All of the information of our Site's users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees who need the information to perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.

You are solely responsible for maintaining the secrecy of passwords, which may be issued to you and/or any account information. Please be careful and responsible whenever you are online.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Christy Carpets cannot warrant or ensure the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

If you have any questions about the security at our Site, you can send an e-mail to or telephone on +44 (0) 1908 308777.


Our site contains links to other sites. While we enforce our privacy policy with respect to information gathered on our site, we are not responsible for any information you provide to other websites you may access through links on our site.


By using our site, you consent to the foregoing collection and use of information by Christy Carpets. This policy may change from time to time, so please check back periodically.


Our Sites give users the opportunity to change and modify information previously provided. You can access “Your Profile” once you are logged into the sites and will then have the ability to submit required profile changes.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact Christy Carpets on +44 (0) 1908 308777 or via an email to